FAQ

Shipping times

Currently the only item available is the TapWater plush. Due to this item being a pre-order it will not be shipped until late-June for the United States, and early July for our international customers.

Package Tracking

All orders come with package tracking numbers. Once shipped you will be delivered your package tracking number via email.

Refund and Return Policy

All product sales are final. We are unable to allow refunds or returns, unless your order was damaged or you received the wrong product.

Shipping prices

Shipping prices are given at the time of placing the order based upon location and cost. Expedited shipping options aren't currently available.

Contact Us

If you have any questions or comments for us, please feel free to fill out the form below and we will get back to you as soon as possible!